Privacy Policy

Second-floor delivery解決隊 (hereinafter referred to as “the Company”) recognizes the protection of customers' personal information as an important responsibility and handles personal information appropriately in accordance with the following policy.

1. Collection and Use of Personal Information

The Company collects personal information such as customers' names and contact details for purposes including responding to inquiries, providing information about our services, and accepting reservations and orders, and uses it only within the scope of those purposes. If we need to use the information beyond that scope, we will obtain the individual's consent in advance.

2. Management of Personal Information

The Company implements appropriate security measures to prevent the leakage, loss, or damage of collected personal information.

3. Provision of Personal Information to Third Parties

Except where required by law, the Company will not provide personal information to any third party without the individual's consent.

4. Use of Cookies

This website may use cookies to improve convenience for customers and understand how the site is used. Cookies can be disabled in your browser settings; however, some website features may become unavailable as a result.

5. Analytics Tools

This website may use analytics tools to analyze site usage. These tools use cookies to collect information, but the information does not include details that identify individuals.

6. Inquiries

For inquiries about this policy or requests to disclose, correct, or delete personal information, please contact the inquiry desk on this website.

7. Revisions to This Policy

The Company may revise this policy as necessary. Any revised policy will take effect when it is posted on this website.