A large refrigerator being brought into a home's second-floor balcony using a powered ladder
A scene showing the replacement of a refrigerator or washing machine
Staff from Second-floor delivery解決隊 bringing in a large home appliance

Do You Have Any of These Concerns?

LargeRefrigerator (Appliance)You bought one, but...

01
A scene showing the difficulty of replacing a refrigerator or washing machine

I want to replace a refrigerator or washing machine purchased online

02
A narrow residential neighborhood with a narrow road

The road in front of my home is too narrow for a crane truck

03
A narrow staircase inside a home

The appliance retailer refused because the stairs are too narrow

04
A home with a large refrigerator installed

I want to arrange replacement of a large refrigerator

05
A home with new residential equipment installed after renovation

I want to arrange replacement of residential equipment during a renovation

06
The exterior of a home with nearby power lines

There are power lines nearby—is it safe?

07
A moving company attempting to bring a large refrigerator in through a home's entrance

The moving company could not deliver it to the second floor and left it on the first floor.

  • Large refrigerators,
  • Front-load washing machines
  • Televisions
  • Sofas
  • Beds
  • Dish cabinets
  • System kitchens
  • Kitchen counters
  • Residential equipment
  • Large countertops
  • Renovation materials

Delivery to and removal from the second floorLeave it to us!

CONCEPT

Start with LINE
Get a Quick Estimate!

Just send us photos for a fast estimate

01

Add “Second-floor delivery解決隊!”
as a Friend

02

Take and Send
Photos of the Second-Floor Exterior*Please include the height from the top of the window railing to the ground and the window frame dimensions.

03

Send the Municipality and
Item Information*The manufacturer and model number are required

04

Our estimate
presentation

Second-floor delivery解決隊!
Nice to meet you.
You would like the item delivered to the second floor.
A photo checking the exterior of the second-floor destination
This property is located in Minamisakurai, Kashiwa City.
Please deliver the refrigerator.

※If we are unable to deliver and install the item on the second floor when we visit, you will not be charged.
※We carry liability insurance covering buildings and products.

From refrigerators, front-load washing machines, TVs, sofas, beds, and kitchen cabinets to more. Our staff, with over 15 years of experience as professional movers, assess the delivery route and the condition of your items before proceeding.

Even when an item cannot be brought through the stairs or entrance, we can use a powered ladder to deliver it to the second floor. We handle the entire job, from installation and connection to collecting the packing materials, as one service.

Large appliancesSecond-floor deliveryLeave it to us

More affordable thanlarge crane trucksWe can deliver your items

Safe second-floor delivery with careful packing and a powered ladder!

Safe second-floor delivery with careful packing and a powered ladder!

Because we use a powered ladder, we can deliver large appliances such as refrigerators and front-load washing machines that are difficult to bring to the second floor through the stairs or entrance, including connection and installation, inabout one hourand install them. Through our official LINE account, we offera simple, free estimate based on photosso if you live in Tokyo, Chiba, Saitama, or Kanagawa, please give our estimate service a try!

Staff from Second-floor delivery解決隊 bringing in a large home appliance
01

What about delivery to the second floor or higher?

Depending on the consultation and estimate, we may also be able to hoist lighter sofas and bed mattresses by rope when delivering to the third floor.

02

Furniture and appliances that are no longer needed when replacing your furniture or appliancesare collected (for a fee)!

We also collect unwanted items. When delivering a new refrigerator, front-load washing machine, sofa, or other item, Second-floor delivery解決隊 will responsibly collect the furniture and appliances you no longer need.

Refrigerators and moreLarge appliance deliverySample service prices

We propose the best delivery method for your home environment and the type of appliance.

Building type / floor Work details Delivery method Service fee
Apartment or detached house / 2nd floor
Moving in or out and installing a refrigerator weighing up to 90 kg
(3-person crew)
Powered ladder ¥44,000 (tax included)
Apartment or detached house / 2nd floor
Moving in and connecting a front-load washing machine
(3-person crew)
*Includes operational checks such as a test run
Powered ladder ¥44,000 (tax included)
Apartment / 3rd floor
Moving in and installing a bed mattress
(2-person crew)
Rope hoisting ¥25,000 (tax included)
Apartment or detached house / 2nd floor
Work details
Moving in or out and installing a refrigerator weighing up to 90 kg
Delivery method
Powered ladder
Service fee ¥44,000 (tax included)
Apartment or detached house / 2nd floor
Work details
Moving in and connecting a front-load washing machine
(3-person crew)
*Includes operational checks such as a test run
Delivery method
Powered ladder
Service fee ¥44,000 (tax included)
Apartment / 3rd floor
Work details
Moving in and installing a bed mattress
Delivery method
Rope hoisting
Service fee ¥25,000 (tax included)

*The price varies depending on the access route (window or balcony), the size and weight of the furniture or appliances, and the number of items.

*We will flexibly accommodate your preferences, including your budget and preferred delivery method.

WORK SCENE

Delivery workin progress

Watch a video of an actual delivery in progress.

We also handle large appliances that are difficult to deliver, such as large refrigerators and front-load washing machines.

If you need help delivering or removing a large appliance, please feel free to contact us.

Get your free estimate here

Our photo-based estimates let us respond quickly to urgent replacements.

You will never be charged more than the amount quoted after reviewing the details.

If we are unable to deliver and install the item on site, you will not be charged.

REASON

"Second-floor delivery解決隊!"Reasons to choose us

We offer four reasons why you can confidently entrust us with the delivery of large appliances.

01

Available as soon as the same day!


OfficialLINELINE makes it easy to get a fast estimate, allowing us to smoothly handle urgent moves and large-appliance deliveries. Please provide photos for a preliminary assessment.

02

Clear pricingfor peace of mind


Before starting the work, we willprovide the quoted amountand will never charge more after the work than the amount confirmed with you.

03

Smooth delivery and removalto and from the second floor


Powered ladderUsing a powered ladder and other equipment, we safely deliver large refrigerators, front-load washing machines, and other items even in locations where a crane truck cannot enter.

04

Comprehensive supportyou can count on!


From installation, packing-material collection, and insurance to support in the unlikely event of a problem, you can rely on our comprehensive follow-up service after your request is placed.

Our Work

Here are examples of deliveries and installations we have completed. We propose the best method based on the size of the items and the building conditions.

Workers receiving a large refrigerator from a powered ladder at a second-floor window

Delivery of a large refrigerator to the second floor

We delivered and removed a refrigerator weighing up to 90 kg to and from the second floor of an apartment or detached house using a powered ladder, including installation.

A large appliance being brought to the second floor on a powered ladder in the rain

85-inch TV delivery and installation

We have experience handling TVs up to 100 inches.

A mattress being hoisted to the third floor with ropes

Delivery of a massage chair to the third floor

Depending on the situation, we can also hoist items by rope.

See more completed projects

Frequently Asked Questions

See other frequently asked questions

FOR BUSINESS

For BusinessesFor customers

In situations like these, ourPowered ladderteam can support your delivery and removal!

When your own company cannot transport and install the item

Leave the delivery and installation of large appliances and furniture to us.

When you need second-floor delivery on the same day

We respond flexibly to urgent requests.

When you also need moving services

We can also handle relocation work and all related tasks in one service.

When you are unable to arrange a crane truck

We safely deliver and remove items using a powered ladder.

For large items whose feasibility cannot be determined by the width of the stairs or passageway alone, we check the delivery route and the way the item is packed before planning the appropriate method.We also handle one stage of a moving job, installation after appliance sales, and replacements at managed properties.

We also welcome inquiries about large desks and office equipment.Primarily in Tokyo, Chiba, Saitama, and Kanagawawe also accept requests from moving companies.

We confirm whether the work is possible based on site photos and item information, and you will not be charged if delivery cannot be completed on the day. We can also deliverlarge appliances to the second floor.

We also accept inquiries about urgent replacements withservice available as soon as the same day. Please feel free to contact us.

A moving vehicle and powered ladder parked in front of a house in the evening

Just send us photos,
and we will check the best way to bring your items in.

We will review photos of the exterior of the second floor, the municipality, and the item details via our official LINE account, then provide an estimate. Please feel free to contact us even if you are outside Tokyo, Chiba, Saitama, or Kanagawa.

Depending on the circumstances, refrigerators and washer-dryers can be brought in and installed in about one hour.

We also welcome inquiries by phone.

080-4195-3139

Get a Free Estimate via LINE

Free Estimate via LINE
Call Us080-4195-3139Get a Free Estimate via LINE