Available as soon as the same day!
OfficialLINELINE makes it easy to get a fast estimate, allowing us to smoothly handle urgent moves and large-appliance deliveries. Please provide photos for a preliminary assessment.
Do You Have Any of These Concerns?

I want to replace a refrigerator or washing machine purchased online

The road in front of my home is too narrow for a crane truck

The appliance retailer refused because the stairs are too narrow

I want to arrange replacement of a large refrigerator

I want to arrange replacement of residential equipment during a renovation

There are power lines nearby—is it safe?

The moving company could not deliver it to the second floor and left it on the first floor.
Delivery to and removal from the second floorLeave it to us!
Just send us photos for a fast estimate
Add “Second-floor delivery解決隊!”
as a Friend
Take and Send
Photos of the Second-Floor Exterior*Please include the height from the top of the window railing to the ground and the window frame dimensions.
Send the Municipality and
Item Information*The manufacturer and model number are required
Our estimate
presentation
※If we are unable to deliver and install the item on the second floor when we visit, you will not be charged.
※We carry liability insurance covering buildings and products.
Large appliancesSecond-floor deliveryLeave it to us
Safe second-floor delivery with careful packing and a powered ladder!
Because we use a powered ladder, we can deliver large appliances such as refrigerators and front-load washing machines that are difficult to bring to the second floor through the stairs or entrance, including connection and installation, inabout one hourand install them. Through our official LINE account, we offera simple, free estimate based on photosso if you live in Tokyo, Chiba, Saitama, or Kanagawa, please give our estimate service a try!
Depending on the consultation and estimate, we may also be able to hoist lighter sofas and bed mattresses by rope when delivering to the third floor.
We also collect unwanted items. When delivering a new refrigerator, front-load washing machine, sofa, or other item, Second-floor delivery解決隊 will responsibly collect the furniture and appliances you no longer need.
We propose the best delivery method for your home environment and the type of appliance.
| Building type / floor | Work details | Delivery method | Service fee |
|---|---|---|---|
|
Apartment or detached house / 2nd floor
|
Moving in or out and installing a refrigerator weighing up to 90 kg (3-person crew) |
Powered ladder | ¥44,000 (tax included) |
|
Apartment or detached house / 2nd floor
|
Moving in and connecting a front-load washing machine (3-person crew) *Includes operational checks such as a test run |
Powered ladder | ¥44,000 (tax included) |
|
Apartment / 3rd floor
|
Moving in and installing a bed mattress (2-person crew) |
Rope hoisting | ¥25,000 (tax included) |
*The price varies depending on the access route (window or balcony), the size and weight of the furniture or appliances, and the number of items.
*We will flexibly accommodate your preferences, including your budget and preferred delivery method.
WORK SCENE
Watch a video of an actual delivery in progress.
We also handle large appliances that are difficult to deliver, such as large refrigerators and front-load washing machines.
If you need help delivering or removing a large appliance, please feel free to contact us.
Get your free estimate hereREASON
We offer four reasons why you can confidently entrust us with the delivery of large appliances.
OfficialLINELINE makes it easy to get a fast estimate, allowing us to smoothly handle urgent moves and large-appliance deliveries. Please provide photos for a preliminary assessment.
Before starting the work, we willprovide the quoted amountand will never charge more after the work than the amount confirmed with you.
Powered ladderUsing a powered ladder and other equipment, we safely deliver large refrigerators, front-load washing machines, and other items even in locations where a crane truck cannot enter.
From installation, packing-material collection, and insurance to support in the unlikely event of a problem, you can rely on our comprehensive follow-up service after your request is placed.
WORKS
Here are examples of deliveries and installations we have completed. We propose the best method based on the size of the items and the building conditions.
Delivery of a large refrigerator to the second floor
We delivered and removed a refrigerator weighing up to 90 kg to and from the second floor of an apartment or detached house using a powered ladder, including installation.
85-inch TV delivery and installation
We have experience handling TVs up to 100 inches.
Delivery of a massage chair to the third floor
Depending on the situation, we can also hoist items by rope.
In situations like these, ourPowered ladderteam can support your delivery and removal!
When your own company cannot transport and install the item
Leave the delivery and installation of large appliances and furniture to us.
When you need second-floor delivery on the same day
We respond flexibly to urgent requests.
When you also need moving services
We can also handle relocation work and all related tasks in one service.
When you are unable to arrange a crane truck
We safely deliver and remove items using a powered ladder.
For large items whose feasibility cannot be determined by the width of the stairs or passageway alone, we check the delivery route and the way the item is packed before planning the appropriate method.We also handle one stage of a moving job, installation after appliance sales, and replacements at managed properties.
We also welcome inquiries about large desks and office equipment.Primarily in Tokyo, Chiba, Saitama, and Kanagawawe also accept requests from moving companies.
We confirm whether the work is possible based on site photos and item information, and you will not be charged if delivery cannot be completed on the day. We can also deliverlarge appliances to the second floor.
We also accept inquiries about urgent replacements withservice available as soon as the same day. Please feel free to contact us.
ESTIMATE
We will review photos of the exterior of the second floor, the municipality, and the item details via our official LINE account, then provide an estimate. Please feel free to contact us even if you are outside Tokyo, Chiba, Saitama, or Kanagawa.
Depending on the circumstances, refrigerators and washer-dryers can be brought in and installed in about one hour.